Indoor and Outdoor shopping malls have been around for many, many years and they continue to be built even now. Shoppers want to be able to do all of their shopping in one place and malls are their choice over one single store. When they are in the mall, they also want to know what is available for them and where the stores and restaurants are located within the space. As a shopping mall manager, you are responsible for making the shopping experience a good one for your customers. Providing them with up to date, important information is vital to your business. There are ways for you to do this and it takes very time and effort on your part to do so.
What Type of Information System Is Available?
For years, malls have had standing kiosks located throughout the facility in order to show shoppers maps of the stores. These kiosks are very useful, and you can often find several people viewing them at one time. Kiosks today, however, can do much more than steer your customers in one direction or another. There are some that will allow you to feature a certain business that is located in your mall and list any sales they may be having. Others can report on any news or weather conditions that are happening in your local area. Any KIOSK Information Systems that are in your shopping mall can easily be upgraded to include any of these things. Software has been designed that can change the way your information panels operate. They are linked to a central computer and your staff can make changes to what is shown on the viewer at any time.
Why Install a Kiosk in Your Mall
For many people, time is very limited, and they want to be able to see what is available to them quickly. If you have kiosks installed, they will be able to locate what they are looking for and head to that destination with little interruption. In the past, outdoor shopping centers did not include these kiosks but have found that their customers are quite happy that they are available. If the information you have stored on there includes maps, they will be able to find what they are looking for and possibly more things that they may want to do. During the peak lunchtime hours for instance, you may want to showcase a restaurant in your place and show what their specials are. It will not only increase the revenue the business receives but will increase the foot traffic the entire mall has.
Information is key to any business and providing your customers with easy to understand and use kiosks shows them that you are customer oriented. The costs for installing the software you may need is minimal and purchasing kiosks can be done online. The cost for the kiosk itself can be rather high but with your increase in customer traffic, it will pay for itself. Check several companies for these devices before making any purchase.